Privacy Policy
Effective date: October 15, 2026
1. Introduction
EXX Wallet ("we", "us", or "our") operates the EXX Wallet application and website at exxwallet.io. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our non-custodial BEP-20 crypto wallet and related services.
By accessing or using EXX Wallet, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.
2. Information We Collect
We collect information you provide during account registration (email or phone, display name, hashed password), OTP verification codes, and support communications. We also collect usage data, device information, and on-chain transaction metadata automatically.
We do NOT collect private keys, seed phrases, or payment card details. EXX Wallet is non-custodial — your private keys never leave your device.
3. How We Use Your Information
We use your information to create and manage your account, provide and improve our services, send OTP codes and transactional notifications, monitor for fraud and security incidents, and comply with legal obligations.
4. Sharing of Information
We do not sell, trade, or rent your personal information. We may share data with trusted service providers under confidentiality obligations, when required by law, in connection with a business transfer, or as part of public blockchain transactions you initiate.
5. Data Retention
We retain your personal data while your account is active. You may request deletion via the Danger Zone in Settings or by emailing [email protected]. On-chain transaction records are immutable and cannot be deleted from the blockchain.
6. Security
We implement TLS encryption, hashed password storage, OTP-based verification, and session management controls. No method of internet transmission is 100% secure. Use a strong, unique password and enable two-factor authentication.
7. Cookies and Tracking
We use essential session cookies for authentication and app functionality, and analytics tools to understand aggregate usage patterns. You can control cookie preferences through your browser settings.
8. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data, and to object to or restrict certain processing. Contact [email protected] to exercise these rights.
9. Children's Privacy
EXX Wallet is not directed to individuals under 18. We do not knowingly collect personal information from minors. Contact us if you believe a minor has provided us with personal data.
10. International Data Transfers
Your information may be processed in countries other than your own. By using EXX Wallet, you consent to the transfer of your information to countries with different data protection laws.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the effective date and, where appropriate, by emailing your registered address. Continued use constitutes acceptance.
12. Contact Us
Questions about this Privacy Policy? Contact us at [email protected] or visit exxwallet.io.